Questions

Hendersonville Police Department Records Division


How to Contact Us:

	(1)	What is the mailing address for the Records Division?
			Hendersonville Police Department
			Attn: Records
			P.O. Box 541
			Hendersonville, Tennessee 37077-541
	
	(2)	Where are you located?
			3 Executive Park Drive
			Hendersonville,Tennessee
			
	(3)	Driving Directions:
			Executive Park Drive is located off West Main Street between Imperial Blvd (Traffic Light #5) 
			and Stadium Drive (Traffic Light #6)
			
	(4)	Phone Number for Records Division:
			(615)264-5330
			
	(5)	Fax Number for Records Division:
			(615)590-4702
		Reports will be faxed to other law enforcement agencies;
		however, reports will not be faxed or emailed to the general public.
		
	(6)	Records Hours of Operation:
			Monday through Friday
			8:00 AM – 4:30 PM

REPORTS: Fee: $0.15 per printed page.
(1) A reasonable fee will be charged for the reproduction of requested reports. We accept CASH OR PERSONAL CHECK ONLY. (No Debit/Credit Cards and no bills larger than $20.00 accepted) Payment must be received at time of service. (2) How to obtain a copy of an Accident or Incident Report: a. In person – Reports can be picked up in person during Records Division’s regular hours of operation. It is beneficial to call ahead so records personnel can verify if the report is available for release and the cost of the report. b. By Mail – If requesting a report by mail, be sure to enclose a stamped, self-addressed mailing envelope. The following information if known, should be included with the request: Incident or Traffic Accident number; Date of occurrence; name of involved party to include DOB if known; type of offense (Ex: Vandalism; Assault; Traffic Accident; etc.). If requesting by mail, a check for the exact cost of the report should be included. To obtain this cost, you will need to call the Records Division during their regular hours of operation. Checks should be made payable to: City of Hendersonville. c. Minor Traffic Accidents – Involved parties should receive a copy of this type of report at the scene of the accident. The paper you receive will specify it as a Minor Traffic Accident. No further paperwork is available on this type of Accident. d. Online Accident Reports - The Hendersonville Police Department now offers online copies of accident reports. In order to obtain an online copy of this crash report you must be; a legal representative or driver or owner of the property involved in the crash; own or lease an interest in property involved in the crash; a driver involved in the crash; licensed insurance agent of a party involved in the crash, their insurer or insurers to which they applied for insurance coverage. You will also be required to supply information related to the specific crash you are requesting a copy of such as: Police report number, date of the accident and the last name of the person involved in the accident. They can be purchased by going to:
tnbuycrash.com
(Additional fees and charges may be applied by the vendor. You will be notified of your total before you make your purchase.) (3) A Photo ID is required and should be presented at the time report is picked up. (4) BE ADVISED: Social Security numbers; D.L. numbers; Bank Account information; Credit Card and Debit Card numbers; Juvenile information and certain Domestic Violence and Medical information are not public record and will be removed from the Incident copy being released to the public. Traffic reports can be released without any alteration. (5) Reports that are under Active Investigation are not available for release to the public. Involved parties would need to speak with the Officer working the case in order to obtain information pertaining to the status of the report. (6) Time Frame: a. Reports generally, can be obtained three to five business days from the time they are written. b. Traffic Fatalities are not subject to the five day time frame for release. c. Active Investigations are not subject to the five day time frame. See point “5” above for additional details. (7) You can download and fill out the required request form before hand by clicking the link below or you can always pick up a copy of the form at the Police Department. A PDF Reader is required to view the form. You must bring the form, along with your Photo ID and payment in person to the Records Department, we do not accept electronic submissions or faxed forms.
HPD General Requests Form Download

BACKGROUND CHECK:
(1) Fee: $25.00 Arrest History Only a. A Criminal History Background check will show only Hendersonville Arrest and Criminal Charges. b. It will not show the disposition of cases in any court. (2) Fee: $50.00 All Involvement Activity All Involvement Activity will show any contact with HPD within the City Limits of Hendersonville. (Ex: Witness; Complaint; Victim; Suspect) (3) Requestor will be required to complete a brief form; pay the required fee and present photo ID. (4) Unless otherwise advised, the Background Check should be available within three to five business days after request is received. You will be contacted by Records personnel when the Background Check is ready for pick-up. (5) You can download and fill out the required request form before hand by clicking the link below or you can always pick up a copy of the form at the Police Department. A PDF Reader is required to view the form. You must bring the form, along with your Photo ID and payment in person to the Records Department, we do not accept electronic submissions or faxed forms.
HPD Criminal History Requests Form Download

COMPUTER REPORTS:
The Fee for this service is based on the request. As of August 1, 2011, the base fee is $40.00 per hour plus Standard copy costs. (1) Requestor will be required to complete a brief form, present photo ID and pay the base non-refundable fee of $40.00. (2) Unless otherwise advised, computer reports will be available within three to five business days after request is received. (3) Examples of Computer Reports: a. Calls for Service – lists each call when a police car is dispatched to a given location for whatever reason. b. Incident – All reported crimes; types and locations c. Arrest – All Arrests; types and locations d. Accidents – lists traffic accidents by location and date of occurrence (4) You can download and fill out the required request form before hand by clicking the link below or you can always pick up a copy of the form at the Police Department. A PDF Reader is required to view the form. You must bring the form, along with your Photo ID and payment in person to the Records Department, we do not accept electronic submissions or faxed forms.
HPD General Requests Form Download

REPRODUCTION OF VIDEO AND AUDIO TAPES:
(1) Requestor will be required to complete a short form; present photo ID and pay the required fee. (See below for Fees) (2) Research Fees are Non-Refundable. (3) Unless otherwise advised, requested materials will be available within three to five business days after request is received. (4) Fees: (As of August 1, 2011) a. Existing Photo Reproduction $ 8.00 per photo b. Reproduction existing Audio Tape $15.00 each c. Reproduction existing Video Tape $30.00 each d. Image/Media CD-ROM $ 7.00 each e. Image/Media DVD-ROM $ 7.00 each (5) You can download and fill out the required request form before hand by clicking the link below or you can always pick up a copy of the form at the Police Department. A PDF Reader is required to view the form. You must bring the form, along with your Photo ID and payment in person to the Records Department, we do not accept electronic submissions or faxed forms.
HPD General Requests Form Download

SECURITY ALARM REGISTRATION: FEE: $20.00
(1) Residential and Business Owners need to register their alarm with HPD. A one-time registration Fee of $20.00 is required. (2) A short form must be completed wherein two emergency contacts should be listed. These two contacts should have access to the property and could arrive at the property within 20-30 minutes. Phone numbers are required for these contacts. (3) Any amendments to the original Alarm Registration must be made in person. (4) Requestor must present photo ID. (5) You can download and fill out the required request form before hand by clicking the link below or you can always pick up a copy of the form at the Police Department. A PDF Reader is required to view the form. You must bring the form, along with your Photo ID and payment in person to the Records Department, we do not accept electronic submissions or faxed forms.
City of Hendersonville Alarm Registration Form Download

RECORDS RESEARCH TIME: FEE: $16.00 per hour plus standard copy costs
(1) Fee is as of August 1, 2011 (2) Request that involve research time outside the normal realm of daily activity within the Records Division will be charged research time. (Example: Recovering of multiple records from archives) (3) Requestor will be required to complete a short request form; present ID and pay a non-refundable base fee of $16.00.
MISCELLANEOUS RECORDS INFORMATION:
Archived Reports: Hendersonville began writing reports in 1977 BAC Reports: BAC results can take up to three months. Results will be mailed to you when received at HPD. BAC is processed at the TBI lab. Sex Offender Registry: Contact Tennessee Bureau of Investigation (615)744-4000 or www.tbi.tn.gov Crime Statistics for a certain Address/Neighborhood: www.crimereports.com or Option: See computer report segment Traffic Tickets and City Court Disposition: Tickets are paid at City Hall, located at 101 Maple Dr., Hendersonville, TN

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