Questions

Hendersonville Police Department
Records Division


How to Contact Us:

	(1)	What is the mailing address for the Records Division?
			Hendersonville Police Department
			Attn: Records
			P.O. Box 541
			Hendersonville, Tennessee 37077-541
	
	(2)	Where are you located?
			3 Executive Park Drive
			Hendersonville,Tennessee
			
	(3)	Driving Directions:
			Executive Park Drive is located off West Main Street between Imperial Blvd (Traffic Light #5) 
			and Stadium Drive (Traffic Light #6)
			
	(4)	Phone Number for Records Division:
			(615)264-5330
			
	(5)	Fax Number for Records Division:
			(615)590-4702
		Reports will be faxed to other law enforcement agencies;
		however, reports will not be faxed or emailed to the general public.
		
	(6)	Records Hours of Operation:
			Monday through Friday
			8:00 AM – 4:30 PM

REPORTS: Fee: $4.00 To Research the Report plus $0.15 per printed page
(1) A reasonable fee will be charged for the reproduction of requested reports. We accept CASH OR PERSONAL CHECK ONLY. (No Debit/Credit Cards and no bills larger than $20.00 accepted) Payment must be received at time of service. (2) How to obtain a copy of an Accident or Incident Report: a. In person – Reports can be picked up in person during Records Division’s regular hours of operation. It is beneficial to call ahead so records personnel can verify if the report is available for release and the cost of the report. b. By Mail – If requesting a report by mail, be sure to enclose a stamped, self-addressed mailing envelope. The following information if known, should be included with the request: Incident or Traffic Accident number; Date of occurrence; name of involved party to include DOB if known; type of offense (Ex: Vandalism; Assault; Traffic Accident; etc.). If requesting by mail, a check for the exact cost of the report should be included. To obtain this cost, you will need to call the Records Division during their regular hours of operation. Checks should be made payable to: City of Hendersonville. c. Minor Traffic Accidents – Involved parties should receive a copy of this type of report at the scene of the accident. The paper you receive will specify it as a Minor Traffic Accident. No further paperwork is available on this type of Accident. (3) A Photo ID is required and should be presented at the time report is picked up. (4) BE ADVISED: Social Security numbers; D.L. numbers; Bank Account information; Credit Card and Debit Card numbers; Juvenile information and certain Domestic Violence and Medical information are not public record and will be removed from the Incident copy being released to the public. Traffic reports can be released without any alteration. (5) Reports that are under Active Investigation are not available for release to the public. Involved parties would need to speak with the Officer working the case in order to obtain information pertaining to the status of the report. (6) Time Frame: a. Reports generally, can be obtained three to five business days from the time they are written. b. Traffic Fatalities are not subject to the five day time frame for release. c. Active Investigations are not subject to the five day time frame. See point “5” above for additional details.
BACKGROUND CHECK:
(1) Fee: $25.00 Arrest History Only a. A Criminal History Background check will show only Hendersonville Arrest and Criminal Charges. b. It will not show the disposition of cases in any court. (2) Fee: $50.00 All Involvement Activity All Involvement Activity will show any contact with HPD within the City Limits of Hendersonville. (Ex: Witness; Complaint; Victim; Suspect) (3) Requestor will be required to complete a brief form; pay the required fee and present photo ID. The form can be downloaded here. The form can be printed out and filled in, however you must bring it to the (4) Unless otherwise advised, the Background Check should be available within three to five business days after request is received. You will be contacted by Records personnel when the Background Check is ready for pick-up.
COMPUTER REPORTS:
The Fee for this service is based on the request. As of August 1, 2011, the base fee is $40.00 per hour plus Standard copy costs. (1) Requestor will be required to complete a brief form, present photo ID and pay the base non-refundable fee of $40.00. (2) Unless otherwise advised, computer reports will be available within three to five business days after request is received. (3) Examples of Computer Reports: a. Calls for Service – lists each call when a police car is dispatched to a given location for whatever reason. b. Incident – All reported crimes; types and locations c. Arrest – All Arrests; types and locations d. Accidents – lists traffic accidents by location and date of occurrence
REPRODUCTION OF VIDEO AND AUDIO TAPES:
(1) Requestor will be required to complete a short form; present photo ID and pay the required fee. (See below for Fees) (2) Research Fees are Non-Refundable. (3) Unless otherwise advised, requested materials will be available within three to five business days after request is received. (4) Fees: (As of August 1, 2011) a. Existing Photo Reproduction $ 8.00 per photo b. Reproduction existing Audio Tape $15.00 each c. Reproduction existing Video Tape $30.00 each d. Image/Media CD-ROM $ 7.00 each e. Image/Media DVD-ROM $ 7.00 each
SECURITY ALARM REGISTRATION: FEE: $20.00
(1) Residential and Business Owners need to register their alarm with HPD. A one-time registration Fee of $20.00 is required. (2) A short form must be completed wherein two emergency contacts should be listed. These two contacts should have access to the property and could arrive at the property within 20-30 minutes. Phone numbers are required for these contacts. (3) Any amendments to the original Alarm Registration must be made in person. (4) Requestor must present photo ID.
RECORDS RESEARCH TIME: FEE: $16.00 per hour plus standard copy costs
(1) Fee is as of August 1, 2011 (2) Request that involve research time outside the normal realm of daily activity within the Records Division will be charged research time. (Example: Recovering of multiple records from archives) (3) Requestor will be required to complete a short request form; present ID and pay a non-refundable base fee of $16.00.
MISCELLANEOUS RECORDS INFORMATION:
Archived Reports: Hendersonville began writing reports in 1977 BAC Reports: BAC results can take up to three months. Results will be mailed to you when received at HPD. BAC is processed at the TBI lab. Sex Offender Registry: Contact Tennessee Bureau of Investigation (615)744-4000 or www.tbi.tn.gov Crime Statistics for a certain Address/Neighborhood: www.crimereports.com or Option: See computer report segment Traffic Tickets and City Court Disposition: Tickets are paid at City Hall, located at 101 Maple Dr., Hendersonville, TN

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